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Devices · Pens & autoinjectors

A pen that felt like it delivered nothing: diagnosing it afterwards

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Solved by i.almeida in post #6
Post #4 put the caveat in the right place and I want to underline it. Storage after first use: most pens can be stored at room temperature after first use, even if unrefrigerated, for a limited time (often 28 days). Check your specific pen's labelling. That is the version I would defend. It is not the version I…

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AZ
a.zamoraTL29 Apr 2025#1

On the subject in the title: A pen that felt like it delivered nothing: diagnosing it afterwards Working notes rather than a conclusion.

Question about a metering device rather than about a syringe, because the failure modes are different.

The instruction leaflet is clear about priming and about the hold count at the end. It is silent about what I am asking, which suggests either that it does not arise or that it arises so rarely nobody wrote it down.

Which of those is it?

0 likes 16mo
FW
f.weissTL226 Apr 2025#2

The click count on a dialled pen is a mechanical property of that pen and is not a universal unit. Counting clicks across two different devices is not a conversion.

Adding this to the thread rather than to the wiki, because I am not confident enough for the wiki.

2 likes 15mo
DS
dr_seongTL3Physician8 May 2025 · edited#3
a.zamora, post #1: On the subject in the title: A pen that felt like it delivered nothing: diagnosing it afterwards Working notes rather than a conclusion. Question about a metering device rather than about a syringe, because the failure modes are different. The instruction leaflet is clear about priming and about the hold count at the end. It is silent… Go to post

Narrowing post #2, because the general version has more than one answer.

A pen that has been dropped may not be visibly damaged and may not deliver accurately afterwards. Manufacturers say to replace rather than to test, and there is no test a user can do.

9 likes in reply to #1 15mo
RF
ro.friskTL219 May 2025#4

Comparing cost per milligram between a pen and a vial ignores wastage, dead volume and the number of doses actually obtainable. Cost per delivered dose at your dose is the comparison that survives.

21 likes 14mo
OO
orbitrap_olaTL3Mass spectrometrist29 May 2025#5

That is a fair summary of where the discussion has got to.

0 likes 14mo
IA
i.almeidaTL2 Solution7 Jun 2025#6

Post #4 put the caveat in the right place and I want to underline it.

Storage after first use: most pens can be stored at room temperature after first use, even if unrefrigerated, for a limited time (often 28 days). Check your specific pen's labelling.

That is the version I would defend. It is not the version I started with.

8 likes 14mo
PW
PharmNotes_WhitfieldTL4Pharmacist16 Jun 2025#7
f.weiss, post #2: The click count on a dialled pen is a mechanical property of that pen and is not a universal unit. Counting clicks across two different devices is not a conversion. Adding this to the thread rather than to the wiki, because I am not confident enough for the wiki. Go to post

A pen delivers a fixed or dialled dose from a cartridge and is a metering device rather than simply a covered syringe. That is why dose changes are constrained to whatever the mechanism supports.

5 likes in reply to #2 13mo
NB
n.brobergTL225 Jun 2025#8
dr_seong, post #3: Narrowing post #2, because the general version has more than one answer. A pen that has been dropped may not be visibly damaged and may not deliver accurately afterwards. Manufacturers say to replace rather than to test, and there is no test a user can do. Go to post

Pen confusion between compounds: if you are using multiple pens or alternating pens, confirming you have the correct pen before injection prevents administration errors. Check the label every time.

I would treat the number as indicative rather than as a measurement.

15 likes in reply to #3 13mo
BJ
b.jankowiakTL3Regular3 Jul 2025#9
PharmNotes_Whitfield, post #7: A pen delivers a fixed or dialled dose from a cartridge and is a metering device rather than simply a covered syringe. That is why dose changes are constrained to whatever the mechanism supports. Go to post

Picking up post #6: that is the part I would want checked first.

Nothing here is medical advice, and pen technique is the single easiest thing to have demonstrated in person rather than learned from a description.

30 likes in reply to #7 13mo
IW
i.wojcikTL212 Jul 2025 · edited#10

A pen that will not dial to the intended dose is usually telling you the cartridge does not contain enough for it. That is a designed behaviour rather than a fault.

0 likes 13mo
MC
m.coelhoTL220 Jul 2025#11

Post #7 and I disagree about the size of the effect, not about the direction.

Storage instructions for a pen typically differ before and after first use, and the in-use period is the one people miss. It is on the carton.

The general case is well covered; this is the awkward specific one.

4 likes 12mo
BV
b.vestergaardTL228 Jul 2025 · edited#12
i.wojcik, post #10: A pen that will not dial to the intended dose is usually telling you the cartridge does not contain enough for it. That is a designed behaviour rather than a fault. Go to post

A pen taken straight from the refrigerator is uncomfortable to inject for the same reason a cold syringe is. Room temperature for a short while first is the standard advice.

That is the shape of it. The detail is where I would expect to be corrected.

0 likes in reply to #10 12mo
HM
h.mbekiTL24 Aug 2025#13
BS
b.solbergTL212 Aug 2025#14

Disposal of a used pen is a sharps question even where the needle is retracted, and local rules vary more than people expect.

12 likes 12mo
CD
cannula_driftTL3Regular19 Aug 2025#15

Post #11 put the caveat in the right place and I want to underline it.

Off-label dosing with a pen: if you want to deliver a dose different from the pen's pre-set steps (e.g., halfway between two step doses), that is off-label use. Some pens allow it; others do not. Confirm before attempting.

7 likes 11mo
SV
sa.vogelTL226 Aug 2025#16
m.coelho, post #11: Post #7 and I disagree about the size of the effect, not about the direction. Storage instructions for a pen typically differ before and after first use, and the in-use period is the one people miss. It is on the carton. The general case is well covered; this is the awkward specific one. Go to post

Building on post #15 rather than restating it.

Reusability: some pens are single-use (throw away after one injection). Others can be reused until empty. Confirm which type you have. Reusing a single-use pen is ineffective because the mechanism does not reset.

I have written this out at length because the short version keeps being misread.

1 like in reply to #11 11mo
B
BGiordanoTL2Member3 Sep 2025#17

Dose counters: pens show the remaining number of doses. When the counter reaches zero, the pen is empty and cannot deliver more. Noting the counter before injection prevents running out unexpectedly.

Not a strong opinion, just a consistent one.

0 likes 11mo
AM
a.mwangiTL210 Sep 2025#18

Priming: most pens require priming before the first use (injecting a small amount to fill the needle and line). Not priming can result in no dose being delivered on the first injection.

If anyone has run this properly I would rather read that than my own guess.

17 likes 11mo
NS
n.silvaTL217 Sep 2025#19

The instruction leaflet for a licensed pen is a genuinely good technical document and is almost never read past the first page. It answers most of what gets asked here.

0 likes 10mo
SL
s.leclercTL4 Moderator24 Sep 2025#20

Pen mechanics: most pens are dial-and-inject devices where you dial the dose on the pen and push the button to inject. Understanding your specific pen's mechanism prevents dose errors.

0 likes 10mo
FN
f.novakTL21 Oct 2025 · edited#21
orbitrap_ola, post #5: That is a fair summary of where the discussion has got to. Go to post

Adding the measurement that post #20 says would settle it.

Travel with a pen raises a cold-chain question and a documentation question. The second is the one people forget until an airport.

1 like in reply to #5 10mo
K
KTurkingtonTL3Regular7 Oct 2025#22

Comparing cost per milligram between a pen and a vial ignores wastage, dead volume and the number of doses actually obtainable. Cost per delivered dose at your dose is the comparison that survives.

7 likes 10mo
SB
s.bergstromTL214 Oct 2025#23

Holding the pen in place for the stated count after the plunger stops is the manufacturer's answer to leakage at the site. It is on the instruction leaflet and it is the step most often skipped.

That is my reading. Someone else read the same page differently and was reasonable.

17 likes 9mo
TN
t.ndiayeTL221 Oct 2025#24
AC
a.cardosoTL227 Oct 2025#25

A pen delivers a fixed or dialled dose from a cartridge and is a metering device rather than simply a covered syringe. That is why dose changes are constrained to whatever the mechanism supports.

0 likes 9mo
BR
buffer_reviewTL3Regular3 Nov 2025#26

Following, with nothing to contribute beyond having asked the same thing elsewhere.

3 likes 9mo
AN
a.norgaardTL29 Nov 2025#27

Building on post #25 rather than restating it.

Needle installation: some pens require a fresh needle for each injection; others have a single needle that stays attached. Check the design of your pen.

11 likes 9mo
TI
trough_indexTL3Regular16 Nov 2025#28
a.zamora, post #1: On the subject in the title: A pen that felt like it delivered nothing: diagnosing it afterwards Working notes rather than a conclusion. Question about a metering device rather than about a syringe, because the failure modes are different. The instruction leaflet is clear about priming and about the hold count at the end. It is silent… Go to post

Post #27 put the caveat in the right place and I want to underline it.

Storage after first use: most pens can be stored at room temperature after first use, even if unrefrigerated, for a limited time (often 28 days). Check your specific pen's labelling.

24 likes in reply to #1 8mo
AK
ak.kravchenkoTL222 Nov 2025#29
AD
ambient_draftTL3Regular28 Nov 2025 · edited#30

The instruction leaflet for a licensed pen is a genuinely good technical document and is almost never read past the first page. It answers most of what gets asked here.

The right answer here may simply be that it has not been measured.

16 likes 8mo